Using your Ziera Women's Urban shoes is a breeze. Just open the velcro strap, slip your foot in, and adjust the strap for a snug fit. For personalized comfort, you can take out the included Active Comfort footbed and replace it with your own orthotics. You can also customize the fit further by adding or removing the forefoot inserts. When it comes to maintenance, keep your shoes clean by gently wiping them with a damp cloth. Avoid using harsh chemicals as they may damage the vegan-friendly materials. Store your shoes in a cool, dry place to maintain their shape and quality. Also, be careful not to over-tighten the velcro strap to prevent any wear and tear.